Privacy Policy

Abbeydore Retreats is committed to safeguarding the privacy of our website visitors and customers; this policy sets out how we treat your personal information.

Your Data and the GDPR

In line with the EU General Data Protection Regulation (GDPR), our privacy policy, and supporting documentation has been updated to ensure compliance with this new legislation as of 25th May 2018.

What Information Do We Collect?

  • Your email address and subscription preferences when you sign up to our newsletter – as well as information on how you use our emails, such as if you open them, and whether or not you click on any clicks inside
  • Your email address and personal information when you contact us to book a place on our retreats or events
  • Your IP address, and details of which web-browser you used
  • Information on how you use the site, navigate, and search terms that you use

This information is viewed only by authorised staff at Abbeydore Retreats and any contracted agents that we use, and is used to:

  • Improve our website by monitoring how you use it
  • Gather feedback to improve our products and services
  • Send emails and newsletters to those who request theWe may share your data to our partners who manage and support us such as Squarespace, Google Analytics, Accounting Software, Mailerlite, Facebook and Instagram.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

You may at any time, request full disclosure of the information that we hold for you. This information will be provided to you in writing, to the address that we have on file for you – or an alternative address if photographic proof of identification and/or residence is provided.

You may also at any time, request a copy of this privacy policy in writing.

If you have a complaint, or query relating to how we store or use your data, you can write to us at the below address, and a representative from Abbeydore Retreats will respond to your query accordingly.

Oak House, Abbeydore, Hereford, HR2 0AL.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for Abbeydore Retreats to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

After you opt-in, you may withdraw your consent, and opt-out of our marketing by notifying us in writing to hello@abbeydoreretreats.com

Photographs & Social Media

We will on occasion share customer photographs for marketing or promotional purposes on our website, emails, and/or social media channels.

Where we Abbeydore Retreats are tagged, mentioned, or sent an image or photograph from a customer – we take this as consent for us to use the image, and re-share onto our own marketing platforms.

Where sensitive information or another person is visible within the photographs, we will request consent from the owner of the photograph before it is shared. This consent may be requested in the form of a direct message, email, or comment on the photograph – depending on the media outlet used to share the photograph.

After you consent to us using your photograph, you may withdraw your consent by notifying us in writing to hello@abbeydoreretreats.com

External Links

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability.  If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.